If you go to use your Imagine and it won't power up...check the power supply box on the electrical cord and see if the little green light is on. If it is not please read this post.
NOTE: I am not here to bash PC or the Imagine. I am a very faithful PC supporter and own many of their products. I have had much success with all, but the Imagine. The problem I am having creates a potential fire hazard and does have me concerned. This is nothing against PC and I just hope they stand behind their product as they have in the past (this is my 3rd imagine).
First Imagine Machine - Bought at launch and had for a few months. Had used maybe a dozen times and all worked great. Then went to use it and it would not power up. Checked the electrical cord and saw the light was not on. Assumed it was a defective cord and got PC to send me another. The replacement cord would not power up the machine and the machine began to smell hot like something was burning. CS agreed it wasn't the cord, but a problem with the machine. Went through the return process and got a new one on it's way.
Second Imagine - Seemed to work great. Due to things going on I didn't have much time to craft, but did use it a handful of times. Then one day I went to use it and there was no power and once again the power supply was not working. Note... both times this happened the machine was plugged into a surge protector. Yes, I tried different power outlets to no avail. Called CS and they were very good to work with me and told me I'm not the first one to have this problem. Did the return process and got the 3rd imagine on the way.
Third Imagine - Once again worked great. Life still busy and not much time to craft so again it was used only a handful of times. Also when I am not printing I use one of my other Cricuts to cut... trying to prolong the life of my imagine. :) Last night I was cleaning my craft room so I know the power supply was working. Went in there this morning and had no power to the room at all. Checked the breaker box to our house and found it had tripped. Reset it then noticed the power supply to the imagine was out. Machine would not power up once again. Very concerned if the breaker would not have tripped, what might have happened.
I am really distraught as I have put a lot of money into this and at this point I have nothing but a bunch of cartridges and ink that I can't use. :( Nothing against PC ...they just have some defects they need to figure out. Customer service has been good up to now, so hopefully they will continue to stand behind their product. If you are having similar issues and think it's the power cord...possibly it's the machine causing the cord to go out?